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“Called out Neil to repair our broken boiler and he made time in his schedule to get to us as quickly as possible on the same day. Fantastic service!”

Customer in Bournemouth ( 1 ) 25 March 2019

“I had been without heat and hot water for over a week and the company booked me in as quickly as possible to assist. The job was explained to me beforehand and any further recommendations were discussed. He was polite and curteous at all times and tried to keep the mess to a minimum. He had to return the following morning and left my kitchen as clean and tidy as possible in the meantime. The new boiler functions were explained as was the guarantee. Very happy with the work completed.”

Customer in Wimborne ( 1 ) 17 January 2019

“So pleased with our new boiler and HGS who have looked after us all the way.”

Customer in Poole ( 1 ) 14 January 2019

“Diagnosed fault on boiler where two other companies had failed. Was fully open about potential causes for fault and repaired at what I found a very reasonable price. Would not hesitate to recommend.”

Customer in Poole ( 1 ) 4 January 2019

“Called Neil regarding our boiler, he came same day and fixed it with no parts required for just the call-out fee. Very knowledgeable and pleasant chap, talked to us a lot about our boiler and boilers in general, explained what he was doing at all stages. Getting a tradesman out is often a nervous time, but I would recommend Neil without hesitation.”

Customer in Poole ( 1 ) 23 November 2018

“Neil is very knowledgable about central heating and plumbing issues and quickly diagnosed the problems and was clear in how they needed to be fixed. Always reliable in his communications. Would definitely use again for any plumbing. Or central heating issues”

Customer in Wimborne ( 1 ) 14 November 2018

“Following damage to done to my customer's boiler by building work being undertaken by a building firm, Neil attended, confirmed the boiler could not be repaired, sourced another boiler and fitted the following day. Both I and my customer were very pleased with the speed with which Neil solved a very difficult situation. Great customer service.”

Customer in Bournemouth ( 1 ) 29 September 2018

“Neil worked with two other experienced gas engineers to replace a defective micro bore piping system and also installed an additional new radiator. The work was carried out very carefully and the new piping system has resolved the heating problems of the old pipe work. Would recommend them as they were very competent and pleasant to deal with.”

Customer in Broadstone ( 1 ) 12 September 2018

“Neil was able to diagnose the problem of furred up heat exchanger and replaced quickly at a reasonable price. Would use again.”

Customer in Poole ( 1 ) 3 September 2018

“As Neil's profile states he is friendly and conscientious. To this he should add professional and tidy. We were very pleased with the five star service Neil provided for our renovation project. He was with us on and off for around three months, fitting in with the other trades. He listened to what we needed, explaining all the pros and cons, then getting us the best possible deal. We shall use him again. Thank you.”

Customer in Wimborne ( 1 ) 21 August 2018

Our philosophy

Our mission is to provide the residents of Dorset with a no hassle heating and gas service where all work exceeds expectations, meets deadlines and offers excellent value for money.